Privacy Policy

Last updated: February 2026. This policy explains how TradeStance collects, uses, and protects your data.

1. Information We Collect

Account Information: When you register, we collect your name, email address, and account credentials.

Usage Data: We automatically collect information about how you interact with the Service, including pages visited, search queries, features used, and timestamps.

Device Information: We collect device type, operating system, browser type, IP address, and general location data.

Trade Data: Any trade calculations, saved searches, or cargo manifests you create through the platform.

2. How We Use Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process your trade calculations and deliver personalized insights
  • Send you technical notices, updates, and security alerts
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage trends to improve user experience
  • Train and improve our machine learning models (using anonymized, aggregated data only)
  • Detect, investigate, and prevent fraudulent transactions and abuse

3. Data Sharing

We do not sell your personal information. We may share data with:

Service Providers: Third-party companies that perform services on our behalf, such as hosting (Cloudflare), database management (Supabase), and analytics.

Legal Requirements: If required by law, regulation, or legal process, we may disclose your information to comply with applicable obligations.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

4. Cookies & Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more details, see our Cookie Policy.

5. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Usage data is generally retained for a shorter period, except when it is used to strengthen security or improve the functionality of our Service.

6. Your Rights (GDPR / CCPA)

Depending on your location, you may have the following rights:

Access

Request a copy of your personal data

Rectification

Request correction of inaccurate data

Erasure

Request deletion of your personal data

Portability

Request transfer of your data in a portable format

Restriction

Request restriction of processing your data

Objection

Object to processing based on legitimate interests

Withdraw Consent

Withdraw previously given consent at any time

Non-Discrimination

Exercise rights without discriminatory treatment (CCPA)

To exercise any of these rights, contact us at privacy@tradestance.com.

7. Security

The security of your data is important to us. We employ industry-standard security measures including encryption in transit (TLS), row-level security policies on our database, and secure secret management for API credentials. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

8. International Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. Our Service runs on Cloudflare's global edge network, meaning your data may be processed in multiple regions. By using the Service, you consent to the transfer of information to countries outside of your country of residence.

9. Children's Privacy

Our Service is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that a child under 18 has provided us with personal information, we will delete such information from our servers immediately.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact

If you have any questions about this Privacy Policy, please contact us at privacy@tradestance.com.